Commitment to privacy and trust
At FullCircle, we believe that data is more than just information - is a foundation of trust between us and our customers. Every action we take is rooted in a deep commitment to protecting the integrity, confidentiality, and security of customers. Our approach to data governance is not just about compliance but about setting a new standard for the industry. We proactively anticipate risks, continuously enhance our security infrastructure, and ensure that our customers can rely on us as partners in safeguarding them.
In a world where technological advancements outpace regulatory frameworks, FullCircle remains vigilant and forward-thinking. Rather than simply keeping up with compliance standards, we lead the way in defining best practices for AI-driven data security. Our unwavering focus on trust, transparency, and accountability is the cornerstone of our governance framework, ensuring that our customers remain secure at every stage of their journey with us.
Scope of This Policy
This Data Governance Policy applies to all aspects of data collection, processing, and storage within FullCircle's ecosystem, encompassing all our product suite, including but not limited to our AI solutions, websites, and associated platforms. It defines the relationship between FullCircle and our customers, ensuring that every interaction meets the highest ethical and legal standards.
For the purposes of this policy, a customer refers to any entity that has entered into an agreement with FullCircle for the use of our services. Authorized users include employees or representatives of a customer accessing FullCircle’s platform. End users are individuals whose information is processed through our services on behalf of our customers. Website visitors refer to individuals who interact with our website outside of contractual agreements. FullCircle remains committed to providing a clear and transparent view of our data handling practices, ensuring that customers always have full visibility into how their data is being managed.
Data trust
At FullCircle, data collection is designed with a singular focus: to enhance and optimize customer experience while maintaining the highest levels of security. We gather information through multiple channels, including direct interactions, platform usage, and automated tracking systems that help improve efficiency and security.
When customers interact with our AI tools, we process relevant communications and metadata to refine service delivery. Data analytics help us identify emerging trends, improve AI responsiveness, and enhance platform performance in a way that is always customer-centric. Every data-driven decision at FullCircle is made with precision, ensuring that information is collected only when necessary and always in compliance with our guiding principle of data minimization.
Data is used strictly for the purposes of improving service functionality, providing proactive support, ensuring compliance, and safeguarding customer security. At FullCircle, data is never collected for unnecessary purposes, and its processing is bound by rigorous safeguards that prevent misuse or unauthorized access.
Security and Protection
Security is more than a priority at FullCircle-it is a responsibility that we take seriously. We have built a robust and resilient security infrastructure that ensures customer data remains protected from external threats, internal vulnerabilities, and unforeseen risks. Through end-to-end encryption, strict access controls, continuous system monitoring, and proactive threat detection, we ensure that our customers can operate with complete confidence.
AI is a domain where regulations are constantly evolving, and at FullCircle, we do not simply react- we lead. We are committed to staying ahead of regulatory frameworks and proactively adapting to new security challenges. Our organization disseminates cutting-edge research on AI safety through our Board and a network of industry leaders, reinforcing our position to be pioneers in AI and technology security practices.
Our approach is built on more than just compliance; it is centered on proactive protection. Our engineering teams bear the additional cost and energetic burden of continually updating our infrastructure, implementing new security measures, and reinforcing safeguards to exceed emerging AI regulations both in the US and globally. Our in-built, triple-tier-check security system ensures that reliability and safety are not just theoretical goals but tangible guarantees in the way we operate.
We encourage customers to explore FullCircle’s SafetyCircuit to better understand how we uphold these commitments. Should there be any concerns or questions, we are always available to provide clarity. At FullCircle, security is not just a feature-it is an unwavering promise.
Data Transparency
FullCircle does not sell customer data. Data is shared only under necessary circumstances, and always within well-defined boundaries. We may share data with trusted service providers who assist with secure hosting, analytics, and customer support functions-each of whom is bound by strict confidentiality agreements. In certain cases, data may be shared with FullCircle’s corporate affiliates to facilitate seamless service delivery and with legal authorities only when required to comply with applicable laws.
We hold ourselves to the highest standard of scrutiny when it comes to data sharing, reinforcing our promise that customer data remains protected and private at all times.
Customer privacy rights
FullCircle retains customer data only for as long as it is necessary to fulfill its intended purpose. We firmly uphold the principle that customers maintain full ownership of their data and have the right to access, review, and modify their information at any time. Customers may also request the deletion of data that is no longer needed, subject to legal and compliance obligations.
Should a customer choose to discontinue our services, we facilitate a seamless offboarding process that ensures data can be securely retrieved or transferred before it is permanently deleted. FullCircle’s unique FullCare program highlights this commitment in great detail. Our offboarding procedures are meticulously designed to provide peace of mind, reinforcing our unwavering commitment to responsible data management.
FullCircle’s Commitment to privacy
FullCircle operates on the principle that AI should be an asset to businesses, not a source of concern. Our ethical AI framework ensures fairness, mitigates bias, and enhances transparency in all AI-driven processes. As AI regulations evolve, we continue to adapt and refine our models, ensuring they remain responsible and aligned with global best practices.
By actively monitoring AI behavior, fine-tuning algorithms, and incorporating customer feedback, we ensure that our AI-driven solutions are not only efficient but also trustworthy. At FullCircle, AI is developed and deployed with care, responsibility, and a steadfast commitment to fairness.
Continuous updates for maximum protection
Data governance is an ongoing commitment, and FullCircle remains dedicated to adapting to the latest regulatory requirements. Our teams continuously evaluate evolving privacy laws to ensure our policies stay ahead of the curve. If any updates are made to this Data Governance Policy, customers will be informed with full transparency.
For any inquiries regarding data governance, security measures, or compliance, customers may reach out to us at connect@fullcircle.fyi. We are always here to provide clarity and support.
At FullCircle, data governance is not an afterthought-it is a defining pillar of our business. Our customers deserve the highest standard of protection, integrity, and accountability, and we remain committed to exceeding those expectations.
Choosing FullCircle means partnering with a company that does not just comply with regulations but actively sets new industry standards. We look forward to continuing to uphold these commitments and strengthening the trust that defines our relationships with customers worldwide.
